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It is the world's leading provider of commercial Free and Open Sourcesoftware for companies of all sizes With over 4000 customers, in 75+ languages.SugarCRM focused their road map on providing the tools necessary to meet the business need rather than requiring the business to change internal processes
SugarCRM has done an excellent job at building their products and to built a set of feature-rich business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into many categories of business performance.
SugarCRM Features:
- It provides a flexible Free and Open Sourcesolution to improve the way they manage and report customer relationship interactions.
- It's architecture allows companies to easily customize and integrate proprietary business processes to build, improve and maintain customer relationships.
- It provides several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers' security, integration and configuration needs.
SugarCRM Products:
- Sugar Enterprise.
- Sugar Professional
- Sugar Community Edition
- SugarCRM offers different sets in each of their three editions
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