ERP
| Enterprise Resource Planning (ERP) systems integrate (or attempt to integrate) all data and processes of an organization into a unified system. A typical ERP system will use multiple components of computer software and hardware to achieve the integration. A key ingredient of most ERP systems is the use of a unified database to store data for the various system modules. |
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| Overview |
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| This is very common in the retail sector[citation needed], where even a mid-sized retailer will have a discrete Point-of-Sale (POS) product and financials application, then a series of specialized applications to handle business requirements such as warehouse management, staff rostering, merchandising and logistics. |
| Ideally, ERP delivers a single database that contains all data for the software modules, which would include: |
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| 1. Manufacturing |
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| Engineering, Bills of Material, Scheduling, Capacity, Workflow Management, Quality Control, Cost Management, Manufacturing Process, Manufacturing Projects, Manufacturing Flow |
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| 2. Supply Chain Management |
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| Inventory, Order Entry, Purchasing, Product Configurator, Supply Chain Planning, Supplier Scheduling, Inspection of goods, Claim Processing, Commission Calculation |
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| 3. Financials |
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| General Ledger, Cash Management, Accounts Payable, Accounts Receivable, Fixed Assets |
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| 4. Projects |
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| Costing, Billing, Time and Expense, Activity Management |
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| 5. Human Resources |
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| Human Resources, Payroll, Training, Time & Attendance, Benefits |
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| 6. Customer Relationship Management |
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| Sales and Marketing, Commissions, Service, Customer Contact and Call Center support |
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| 7. Data Warehouse |
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| and various Self-Service interfaces for Customers, Suppliers, and Employees. |
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